Wanya
Terms of Service

1. About these terms

These terms set out the conditions for using the Android app Wanya (the "app") and related services provided by River Mountain Studio (리버마운틴스튜디오, "we", "us"), and the rights and duties of you and us.

2. Who can use the app

• You must be at least 14 in South Korea, or at least 13 elsewhere.
• If you are 13 (14 in South Korea) to 17, a parent or guardian must read the notice with you and give permission.
• The app asks for your birth year and month the first time it opens. Please enter them truthfully.

3. What the app does

• From one photo of your dog or cat, AI draws character drafts that look like your pet. You pick one, name it, adjust colors and markings, and bring your friend home.
• No photo? Try it with the sample photos included in the app, or look around with the prototype friend.
• At home your friend can be petted and fed, greets you, and sleeps at night.
• Play fetch with toys (friendship points for up to 3 games a day, and you can keep playing after that).
• Walks (dogs) and window adventures (cats) up to 3 times a day, with photo stickers, short stories and finds.
• Room decorating, a collection book and album, a photo studio (put your friend in a scene frame and save or share it as an image), and brag cards to share.
• Visits and gifts from neighborhood friends, seasonal news, anniversary cards, and a short story that continues each month.
• Korean, English, Japanese and Simplified Chinese.

Walk stories, neighborhood friends, anniversary cards and similar text are pre-written, not written by AI. Home, play and walks work without internet. AI character creation and purchases need an internet connection.

4. Your account and records

• There is no sign-up. When the app first connects to our server it gets an anonymous user ID, and your friends, in-game items and purchases are linked to it.
• If you uninstall the app or change phones, progress saved on your phone may not move with you. Permanent purchases such as friend slots can be recovered with Google Play's "Restore purchases".
• Our Privacy Policy explains how we handle personal information.

5. Pictures made by AI

• Character drafts and final characters are drawn by AI (an OpenAI image model) after you agree. The app labels them "AI-made character".
• AI pictures may differ from your real pet and can come out differently each time, even from the same photo. You can redraw within the number of times the app allows.
• If a photo or picture trips the AI provider's safety rules, a picture may not be made. Any attempt used this way is given back.
• You keep the rights to the photos you choose. We use them only to make and show your character.
• We let you save and share the characters you make freely for personal, non-commercial purposes. We will not use your character in our promotions without your separate permission.
• Elements we made, such as backgrounds, props, scene frames, stickers, animations, text and music, belong to us.
• In some countries, AI-generated pictures may not be protected by copyright.

6. Things you must not do

• Use photos you have no right to use: someone else's pet photo without permission, or pictures or characters whose copyright belongs to someone else.
• Use photos of people. This app is for pets. Do not use photos showing people, especially other people's faces.
• Try to make illegal, sexual, violent or hateful images.
• Pass off pictures made in the app as real photos to deceive others.
• Attack our servers, flood them with automated requests, or get purchases or in-game items by cheating.
• Modify or take apart the app to do any of the above.

If you break these rules, we may remove the picture or limit features such as character creation. Where the law is broken, we may notify the authorities.

7. Reporting

If an AI picture is offensive or inappropriate, tell us with the in-app report feature or at [email protected]. We review reports and remove pictures or improve our safeguards.

8. Paid items

• The app sells: extra friend slots (from your second friend), a three-friend pack, and remake from a new photo.
• There are no random or chance-based items, and nothing you must pay for to win.
• Prices are shown on the purchase screen and in Google Play. Payment is handled by Google Play.
• What each item includes, and whether it can be cancelled, is shown on the purchase screen before you buy.

9. Cancellations and refunds

• Refunds follow Google Play's refund process (request a refund from your order history). If Google Play cannot help, email [email protected] with your order number and user ID and we will help as the law requires.
• Users in South Korea may cancel an unused item within 7 days of purchase under Article 17 of the Act on Consumer Protection in Electronic Commerce. Cancellation may be limited for items already used, such as a started "remake from a new photo"; we tell you this before you buy. If an item differs from its description, you may cancel within 3 months of receiving it, or within 30 days of finding out.
• Users elsewhere keep any cancellation and refund rights given by the law of their country.
• When a refund is made, the item is taken back. If you then have more friends than slots, you can choose which friend to put in storage. If you do not choose within 7 days, the most recently made friends are stored first.
• If a minor pays without a parent's or guardian's consent, the minor or the guardian may cancel the contract where the law allows. Please use Google Play's parental purchase controls.

10. Changes and interruptions

• We may change or add features to improve the service.
• AI character creation may pause for a while because of maintenance, outages, our AI provider, or our daily operating cost limit. Attempts are not used up when this happens.
• If we must end the whole service, we will announce it in the app at least 30 days in advance and handle paid items according to the law and Google Play's policies.

11. Our responsibility

• We work to provide the service reliably under the law and these terms.
• We are not responsible for losses caused by things outside our control, such as natural disasters, problems with your device or network, or your own fault.
• An AI picture not matching your expectations does not by itself make us responsible. Items not delivered as described are handled under section 9.
• This section does not apply to losses caused by our intent or gross negligence, or where the law does not allow our responsibility to be limited.

12. Changes to these terms

We will announce changes in the app and at the web address 7 days before they take effect, or 30 days before for changes less favorable to you. If you do not agree to the new terms, you can stop using the app and ask us to delete your data.

13. Disputes

• These terms are governed by the laws of the Republic of Korea.
• We will first try to resolve any dispute with you by talking it through at [email protected].
• If a court case is needed, it will be heard by the court with jurisdiction under Korea's Civil Procedure Act. Nothing in these terms takes away consumer rights given to you by the law of the country where you live.

14. Business information

• Business name: River Mountain Studio (리버마운틴스튜디오)
• Contact: [email protected]

If this English version and the Korean version differ, the Korean version prevails, except where the law of your country requires otherwise.